privacy-policy

Privacy Policy

Date of enactment: 2026年6月11日

株式会社ランディス (hereinafter referred to as the “Company”) recognizes the importance of protecting customers’ personal information on the online store “ROCODILEC (ロコデリック)” operated by the Company (hereinafter referred to as the “Site”), complies with the Act on the Protection of Personal Information and other applicable laws and regulations, and handles personal information appropriately in accordance with the following Privacy Policy (hereinafter referred to as this “Policy”).

1.Definition of Personal Information

In this Policy, “personal information” means personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information, namely, information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in such information (including information that can be readily cross-referenced with other information and thereby used to identify a specific individual), or information that contains a personal identification code.

2.Collection of Personal Information

In operating the Site, the Company collects the following information through lawful and fair means.

  • Information provided by customers when placing orders, registering as members, or making inquiries, such as names, addresses, telephone numbers, and email addresses
  • Information concerning order details and purchase history
  • Payment-related information (credit card information is handled by the payment service provider and is not retained by the Company)
  • Information automatically collected through use of the Site, such as Cookies and access logs

3.Purposes of Use of Personal Information

The Company uses the personal information collected within the scope of the following purposes.

Category Purpose of Use
Information related to product sales Confirmation of orders, shipment of products, payment processing, and provision of after-sales services
Contacting customers Contacting customers regarding order details, delivery status, and other matters, and responding to inquiries
Information about services Providing information about new products, campaigns, and other matters (including the distribution of email newsletters; such distribution is based on customers’ consent and can be stopped at any time)
Service improvement Analyzing usage patterns to improve the convenience of the Site, and improving and developing services
Prevention of unauthorized use Detection and prevention of fraudulent orders and unauthorized access

If the Company changes the purposes of use, it will do so within a scope reasonably recognized as having a relevance to the purposes of use before the change, and will publish the purposes of use after the change on the Site.

4.Provision of Personal Information to Third Parties

Except in the following cases, the Company will not provide personal information to any third party without obtaining the customer’s prior consent.

  • When required by law or regulation
  • When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent
  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the individual’s consent
  • When it is necessary to cooperate with a national government agency, local government, or a person entrusted by either, in carrying out affairs prescribed by law or regulation, and obtaining the individual’s consent may impede the performance of such affairs
  • When a business is succeeded due to a merger, company split, business transfer, or other similar event

5.Outsourcing of Personal Information Handling

The Company may outsource all or part of the handling of personal information to external service providers to the extent necessary to achieve the purposes of use (including delivery services, payment processing, and system operations). In such cases, the Company will appropriately select contractors and exercise necessary and appropriate supervision over them to ensure the secure management of personal information.

6.Security Measures

The Company takes necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and otherwise ensure the secure management of personal information. The Company provides necessary education to employees who handle personal information and implements technical measures to prevent unauthorized access to personal information.

7.Use of Cookies

The Site may use Cookies for purposes such as improving customer convenience, statistically analyzing usage patterns, and delivering advertisements. Cookies are not used to obtain information that can identify individual customers.

Customers can disable Cookies through their browser settings; however, if they do so, some of the Site’s services may become unavailable.

In addition, Cookie information may be stored or accessed through third parties entrusted with delivering advertisements. To disable this function, please complete the procedure on the opt-out page of the relevant advertising provider.

8.Access Logs

When customers visit the Site, the Site records information such as the pages viewed and the date and time of the visit as access logs. Access logs do not contain information that identifies individual customers. The data collected is used solely for statistical analysis aimed at improving the Site’s services.

9.Disclosure, Correction, and Suspension of Use of Personal Information

When the customer concerned or the customer’s representative requests notification of the purposes of use, disclosure, correction, addition, or deletion of the content, suspension or erasure of use, or suspension of provision to third parties of retained personal data pursuant to the Act on the Protection of Personal Information, the Company will verify the requester’s identity and respond promptly in accordance with applicable laws and regulations.

For details regarding the method of making such requests and other matters, please contact the inquiry desk below.

10.Voluntary Nature of Providing Personal Information

Whether customers provide personal information to the Company is at their own discretion. However, please be advised in advance that if customers do not provide the necessary information, the Company may be unable to provide an appropriate response, such as shipping products or responding to inquiries.

11.Revisions to This Policy

The Company may revise this Policy in response to amendments to laws and regulations, changes in social circumstances, or other factors. The revised Policy will take effect when it is posted on the Site.


Contact Us

Inquiries regarding this policy and requests for disclosure, etc. concerning the handling of personal information are accepted at the contact below.

Landis Co., Ltd. ROCODILEC Customer Support
〒195-0064 105, 2938-1 Onoji-machi, Machida-shi, Tokyo
TEL:048-280-6462 / FAX:048-280-6463
E-MAIL:info@landis.co.jp
Hours: Weekdays 10:00〜18:00
Landis Co., Ltd.
Representative: Shinya Shimazu